production

Software Engineer – Java , J2ee(OM) Grade 25 Pipeline Req. No. – 307117 Location – Gurgaon Job Responsibilities: Providing L2 & L3 Support in the Production Environment Adherence to all SSS (formerly OM) service operation & transition processes like Problem Management, Incident Management, Change Management and Release Entry Framework Updating of HPSD with resolution data, root cause. Timely updating of HPSD Analyzing issues related to Application Support Participate in meetings/walkthrough session/group meetings Ensure compliance with organization and project defined standards and processes Should be a self starter and able to work independently with minimum handholding Provide timely updates on tasks to reporting supervisor Review work and deliverables with reporting supervisor Participate in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases, provide inputs for decision making Conduct / Own root cause analysis on all incidents and recommend a corrective action plan Identify and propose application performance & process improvement initiatives Independent communication with business partners to resolve issues and negotiate project related items such as priorities and completion deadlines Desired Skills: Must possess good knowledge of Java , J2ee , Struts , Hibernate Must possess good knowledge of JSP, Servlet & Custom Tag libraries Sound knowledge of Oracle & SQL , Unix Experience in XML, XSD development Should be comfortable working with SVN, ANT, WAS & RAD Expert in writing JUnit Test Cases Good Communication Skills & prior experience of healthcare and / or OM env is preferred Should be flexible working in Shifts 1.5 – 3 years of relevant Work Experience